You have a question concerning a Roche product or service?

Roche Medical Information provides tailored, evidence-based, balanced, and up-to-date medical information.

To request information about a Roche product or service get in contact with Roche Medical Information experts who will be pleased to answer your question.

How can we help you?

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F. Hoffmann-La Roche Ltd ("Roche") has legal obligations to record and/or report adverse events or product complaints. Therefore, for such purposes your data will be processed in accordance with specific GVP (pharmacovigilance) or drug safety legislation, as further described in the Roche Privacy Notice for Pharmacovigilance, medical information and product complaints.

Roche will keep a record of the personal data that you provide for the purpose of responding to your inquiry, to follow up on such requests, to maintain the information in the Roche global pharmacovigilance database, the Roche product complaint database and the medical information database for reference, whichever is applicable, and to comply with our legal and regulatory recording and reporting obligations. The retention time of data is in accordance with respective laws and regulations. 

By including personal data of another data subject in the form, you represent the lawfulness of processing of such personal data.

If you are a patient and have a medical information inquiry, you consent, by ticking the box below, to the processing of your data for the purposes mentioned above and in accordance with the Roche Privacy Notice for Pharmacovigilance, medical information and product complaints. If you do not consent to the data processing, we will not be able to reply to your message and kindly ask you to use other channels to contact us.  If you are not a patient and have a medical information inquiry, ticking the box shall have no legal effect and processing of personal data will be based on Roche's legitimate interest to provide high-quality products and services and their constant improvement.

The Roche Privacy Policy provides further detailed information about your rights and how Roche processes personal data.

Thank you for your interest - please use our local website to get in contact with us

Please do contact your local authorities and / or your doctor for medical advise.

Useful links for healthcare professionals

Where can I access the Material Data Safety Sheet for Roche products?

Material Safety Data Sheets can be accessed on the Roche global website.

Where can I request clinical study documents from Roche?
Roche is committed to data sharing, as we know the value that clinical data can have in making informed decisions. We are also aware of the impact that data sharing can have within the scientific community and the broader public.

If you are a qualified healthcare professional or researcher, and would like to request access to clinical study documents, please see the Roche global website for further information.

Where can I find information about clinical trials involving Roche products?
For information regarding clinical trials, please see


For visitors from Ireland and Malta

Please follow the link to the Roche Products Ireland l.t.d personal data information notice