Roche Medical Information Services
You have a question concerning a Roche product or service?
Get in contact with Roche Medical Information experts who will provide tailored, evidence-based, balanced, and up-to-date medical information.
You can also use this webpage to report an adverse event or product complaint.
How can we help you?
There was an error processing your request, please review and correct the form.
I want to request a medical information
I want to report an adverse event
An Adverse Event (AE) also known as a side effect is an unwanted and unintended response in a patient after receiving a medicinal product that may or may not have been caused by treatment with this product.
The information you provide helps to ensure the safety of our products and our patients.
I want to report a product complaint
It is of crucial importance to patients that our products are manufactured to the highest possible standard. If you notice or suspect a potential product deficiency with a Roche product, please report this to us as soon as possible.
Examples of potential product deficiencies may include (but not limited to):
- Empty blister cavity
- Size/shape variation
- Unusual appearance
- Foreign matter
- Cracked cap
- Counterfeit product
- Reconstitution issues
- Missing label
- Component not working
- Missing component
- Missing lot number or expiration date
Useful links for patients
Where can I find additional information from Roche for Patients on clinical trials and medical conditions?
Designed with and for patients, our website ForPatients provides information about medical conditions and Roche clinical trials - including how they work, where they take place, and what the results are.
Useful links for healthcare professionals
Where can I find latest scientific information involving Roche products?
Where can I find information on the current research focus on Roche and the Roche product pipeline?
You can find information about what we are working on Roche global website.
Where can I access the Material Data Safety Sheet for Roche products?
Material Safety Data Sheets can be accessed on the Roche global website.
Where can I request clinical study documents from Roche?
Roche is committed to data sharing, as we know the value that clinical data can have in making informed decisions. We are also aware of the impact that data sharing can have within the scientific community and the broader public.
If you are a qualified healthcare professional or researcher, and would like to request access to clinical study documents, please see the Roche global website for further information.
Where can I find information about clinical trials involving Roche products?
For information regarding clinical trials, please see clinicaltrials.gov